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Our COVID-19 Health & Safety Measures

In response to the COVID-19 pandemic, we would like to outline the proactive measures we are taking to ensure your safety.

The health and safety of our customers and the Ten Minutes by Tractor team, as always, are our number one priority. We have always upheld the highest standards of health and hygiene practices across our business, but given the current situation, we are taking additional precautions to ensure the safety of all.

These include:

  • Ensuring we are fully aligned with the Australian Government Department of Health guidelines and updates including the appointment of a COVID Safe Officer.

  • Following a strict company-wide COVID-19 protocol and cleaning procedures which are carried out throughout the day.

  • Ensuring all staff have been appropriately trained in COVID health & safety.

  • We provide a completely ‘contactless’ collection and delivery service. ⁠

  • As you would expect, all staff are regularly washing hands and utilising hand sanitiser before and after interacting with customers, wearing fresh clothing each day.

  • Single use menus, bags and containers are used. Electronic payments are only accepted.

  • Commercial cleaning of all cookware is carried out to restaurant sanitisation requirements and standards.

  • We have a strict wellness policy and all staff are adhering to social distancing guidelines.

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